I’m sure I am not the only one who has made a mistake when listing an item. The only INAD return I have ever had to deal with had to do with a drawstring on a pair of pants, of all things. The pants did indeed have strings that tied at the waistband. The problem? They were just decorative! They didn’t actually go through the waistband to cinch anything up. Whoops. The (first) buyer requested a refund, and was a bit harsh – accusing me of intentionally misleading her. Obviously I had made a mistake, but it was an honest one. I mean really? What a silly thing to try and “mislead” someone about. She returned the pants, I relisted them (after updating the description), and they happily went to a different buyer not too long after.
Since then I’ve been MUCH more observant about the drawstrings on any pants I list . . . or so I thought. I couldn’t believe it last month when I pulled out the J CREW pants below to prep for shipping:
They look like a pair of drawstring pants, right? Nope! The string goes in one grommet and out the next, totally decorative right on the front. And I had listed them as drawstring. I couldn’t believe I made the SAME mistake again. Thankfully this buyer didn’t mind, and left me positive feedback soon after receiving them.
I have both listed and shipped several pairs of drawstring pants over the last few days, and you better believe I am triple checking them all to make sure the strings actually draw! Ha.
Anybody else have a mistake they’ve made on a past listing that they’re slightly paranoid or overly cautious about making again? Please share! Misery loves company.