And on the other end of the spectrum (and heartbreaking too) – I just got the following e-mail from a different buyer:
Please let me know how I can go about making a payment to you. Tweetie arrived without any noticeable issues. My aunt was ecstatic for the gift, and while she passed away 9/3/12, tweetie was with her the entire time, including at the funeral. It’s exactly as she would’ve wanted. Thank you very much, and please let me know how to make a payment. I sincerely appreciate your fast delivery and great customer care.
When I pulled him out to mail him I noticed that he had an odd yellow stain on the hat. I actually think the stain was from Tweety – maybe he got wet at some point and some of the dye from his head transferred to his hat? I tried to clean it up, but felt like I could still see the spot, so I let the buyer know about the issue, refunded his money, and mailed it to him for free.
Is there a way to get paid for it after the fact? I’m not sure. And actually, not at all concerned about it. So sad. But nice to know Tweety made it there in time.